Please note: We only refund XJ Exclusive Items.
XJ Exclusive items we do refund.
- Individual items over $30
- XJ Wonderland Exclusive Items
We do exchange size of items over $20.
All refund submissions MUST go through the ‘About Us – Contact‘ page. We will email you back. Once you are contacted, please provide picture of item, e-receipt. ALL ITEM REFUNDS are subject to every aspect of the return policy.
To all costumers who have purchased since December 25, 2019 – February 13, 2020.
Due to suspended flight routes between China and the United States. All shipments maybe delayed. This excludes ‘XJ Wonderland Expensive’ products. We are anticipating flights to return to their regular schedules late March 2020. All orders made between December 25, 2019 through February 13, 2020 will be refunded half the amount paid before tax. Also note the products are still set to ship out once shipments are possible, so no need to reorder. It’s on us! We do apologize for the inconvenience. Please understand this is a International problem, and Thank You for shopping with XJ Wonderland.
We appreciate your business and support.
NOTICE: Delivery advisory in effect! (expect delays)